Privacy Policy

Privacy Policy

Last Updated: September 2026

UK Travelo respects your privacy and is committed to protecting the personal information you provide when using our website, services, and travel assistance.

1. Information We Collect

Depending on how you use UK Travelo, we may collect information such as:

• Name and contact details

• Email address and phone number

• Travel dates, destinations, and preferences

• Event, accommodation, transportation, or concierge requirements

• Information submitted through contact or enquiry forms

• Payment or transaction information where applicable

• Technical information such as IP address, browser type, device information, and website usage data

We only collect information that is reasonably necessary to provide our services and operate our website.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries and requests

• Provide travel assistance and concierge services

• Help arrange event tickets, accommodation, transportation, and other services

• Create personalized travel or event itineraries

• Send requested event notifications and updates

• Improve our website, services, and user experience

• Process payments where applicable

• Prevent fraud, abuse, or unauthorized activity

• Comply with legal and regulatory obligations

3. Information Sharing

We may share relevant information with third-party service providers when necessary to fulfill a request or provide a service.

For example, information may be shared with event organizers, ticket providers, hotels, transportation companies, restaurants, booking platforms, or other providers involved in your requested arrangements.

We do not sell your personal information to third parties.

4. Third-Party Websites

UK Travelo may contain links to external websites, including event organizers, ticketing platforms, hotels, travel providers, and other services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

5. Cookies

UK Travelo may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support analytics or advertising services.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

6. Analytics & Advertising

We may use third-party analytics, advertising, or performance services to understand how visitors use our website and improve our services.

These providers may collect information such as device details, browsing activity, approximate location, and interactions with our website in accordance with their own privacy policies.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, and meeting legal or regulatory requirements.

9. Your Rights

Depending on your location and applicable law, you may have rights to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Request a copy of certain personal information

To exercise applicable rights, please contact us through our Contact Us page.

10. Children’s Privacy

UK Travelo is not specifically directed at children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, or legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact the UK Travelo team through our Contact Us page.

By using UK Travelo, you acknowledge that you have read and understood this Privacy Policy.